SHIPPING POLICY

How long does shipping take?

All Vitawerx products are shipped from Australia within 48 hours of receiving and validating payment. 
Australia Post is used to send all domestic and international parcels, both standard post and express post is available.
Please use the below Australia Post calculator as a guide to calculate your delivery timeframe.
 

How much is shipping?

All parcels are sent via Australia post and include tracking details. Customers can select from either regular post or express post services. Shipping costs are calculated at checkout. 

Do you ship worldwide?

International shipping is available.
Pricing and shipping options are dependent upon location and are calculated at checkout.

I have not received my order, what do I do?

Contact admin@vitawerx.com with your name and order number. All customers are emailed automatic tracking details once their order has been processed

Help- I’ve put the wrong mailing address!

Please email admin@vitawerx.com as soon as possible, as dispatch of your purchase occurs within 48 hours. Although we will do our best to help you, the postal address can only be changed if your product has not been dispatched.